Concierge services

The right support, at the right level. For your family.

Every family's situation is different. Choose the support that fits — from a single focused consultation to an ongoing concierge relationship with a Registered Nurse.

Make sense of the whole picture

Care Plan Review

We review diagnoses, hospital discharge instructions, specialist notes, and test results — then turn them into a clear, prioritized care plan in plain language.

  • One 60-minute video or phone consultation
  • Written summary of what matters now
  • List of questions to bring to your next appointment
  • Guidance on warning signs to watch for
Catch problems before they happen

Medication Reconciliation

A thorough review of every prescription, over-the-counter product, and supplement — flagging interactions, duplications, and dosing concerns for you to raise with your prescriber.

  • Review of your complete medication list
  • Plain-language explanation of what each does
  • Potential interaction and duplication flags
  • Written notes to share with your pharmacist or doctor
One conversation, everyone on the same page

Family Consultations

Bring the whole family — including adult children far away — onto one call with a nurse who answers questions calmly and clearly, so decisions are shared rather than shouldered alone.

  • 90-minute session with family members welcome
  • Space for every question, without rushing
  • Written recap emailed to everyone on the call
  • Follow-up questions by email for 7 days
Nothing falls through the cracks

Care Coordination

We help you organize records, prepare for appointments, understand which specialist to see next, and keep track of what has been done and what still needs to happen.

  • Review of your current care team and appointments
  • Appointment preparation and question lists
  • Record and document organization guidance
  • A written coordination plan to follow
The first weeks matter most

Hospital-to-Home Support

Coming home after a hospital stay is the riskiest stretch. We help you understand the discharge plan, spot early warning signs, and know exactly who to call and when.

  • Review of discharge instructions
  • A simple daily check-in plan for the first weeks
  • Warning signs and when to seek care
  • Direct nurse access for new concerns
A nurse in your corner, all year

Ongoing Nurse Concierge

A steady point of contact as new symptoms, medications, or decisions arise — direct access to a Registered Nurse rather than a call center queue.

  • Regular scheduled check-ins
  • Direct messaging access between visits
  • Help preparing for new appointments and decisions
  • Written updates after each conversation

Not sure which service fits?

Start with a free 15-minute call and we'll point you in the right direction.

Request a Consultation